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 Ticket Number: HEA-NOC/19991202-01         Ticket Status: CLOSE
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     HEAnet <==> FORBAIRT
 Ticket Owner:  [log in to unmask]         Problem Fixer: HEA-NOC
 Ticket Opened:                             Problem Start: 22:47 2/12/99
 Ticket Closed: 19991202  11:42:43 UTC      Problem End:   09:34 2/12/99


Problem Description:

all connectivity lost between HEAnet and forbairt.

Affected:

All connectivity to and from Forbairt.

Actions:

Contacted Forbairt. Waiting fo rresponse from Forbairt. Forbairt confirm that the outage was due to a power loss. Reboot at above time and connectivity fully operational again.

Time to Fix:

10 hours 47 minutes