Ticket Number: HEA-NOC/19991202-01         Ticket Status: CLOSE
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     HEAnet <==> FORBAIRT
 Ticket Owner:  [log in to unmask]         Problem Fixer: HEA-NOC
 Ticket Opened:                             Problem Start: 22:47 2/12/99
 Ticket Closed: 19991202  11:42:43 UTC      Problem End:   09:34 2/12/99

Problem Description:

all connectivity lost between HEAnet and forbairt.


All connectivity to and from Forbairt.


Contacted Forbairt. Waiting fo rresponse from Forbairt. Forbairt confirm that the outage was due to a power loss. Reboot at above time and connectivity fully operational again.

Time to Fix:

10 hours 47 minutes