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 Ticket Number: HEA-NOC/19991201-01         Ticket Status: OPEN
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Line                        Site/Line:     HEAnet <==> RIA
 Ticket Owner:  [log in to unmask]         Problem Fixer: HEA-NOC
 Ticket Opened: 19991201  14:10:35 UTC      Problem Start: 16:00 30/11/99
 Ticket Closed:                             Problem End:


Problem Description:

The RIA line is unstable.

Affected:

connectivity to and from RIA

Actions:

Contacted RIA. Contaced Eircom and they issued ticket number 36.

Time to Fix:

unknown Additional Notes:

none