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 Ticket Number: HEA-NOC/19990625-02         Ticket Status: OPEN
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     HEAnet <==> DIAS
 Ticket Owner:  [log in to unmask]             Problem Fixer: HEA-NOC
 Ticket Opened: 19990626  00:01:17 UTC      Problem Start: 19990625  17:18 UTC+1
 Ticket Closed:                             Problem End:


Problem Description:

Electrical works on the roof of Marine House cut the power to our
rooftop equipment without warning.

Affected:

The DIAS radio link and the RIPE Test-traffic box that is hosted
by HEAnet.

Actions:

DIAS have switched back to their old 128K Dassnet line for the
weekend. Service was returned at 18:02. The radio link will be
restored on Monday.

Power was restored to the test traffic box, but it did not come
up successfully; consulting with RIPE and will try again on Monday.

Time to Fix:

DIAS outage: 44 minutes.