Print

Print


Ticket Number: ITNET Router 990302-01 Ticket Status:  CLOSE

  Ticket Type: unscheduled         Ticket Source: AMcDonald

  Ticket Scope:  Router             Site/Line: to/from IT-Tallaght

  Ticket Owner:  [log in to unmask]  Problem Fixer: LC

  Ticket Opened: 990302  10:10:00  UTC Problem Start: 990301   18:00:00

  Ticket Closed: 990302  14:05:00  Problem Ends: 990302  14:05:00

 Problem Description:

One of the ITnet router is down. Problem unknown. Lancomms engineer
on-site.  Recent upgrade of IOS to support caching engine may be the
problem.

 Problem resolution:

The IOS on the 7200 router was brought down to a previos version of the IOS.
The IOS issue needs to be addressed with Cisco as the IOS version currently
installed does NOT support the caching engine.  LanComms are to look into
this.


 Affected:
  All traffic to/from ITnet to external Internet

 Actions:

 Time to Fix:
  20 hours & 5 minutes. (18.00 Monday - 14.05 Tuesday)


Martin McCarrick,
IT Technician,
Institute of Technology, Tallaght,
Tallaght,
Dublin 24,
Ireland.
Tel *:-         01 4042417
Fax *:-         01 4042700
E-Mail *:-      [log in to unmask]