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 Ticket Number: HEA-NOC/19981029-01         Ticket Status: CLOSE
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Line                        Site/Line:     HEAnet <==> NCAD
 Ticket Owner:  [log in to unmask]       Problem Fixer: HEA-NOC
 Ticket Opened:                             Problem Start: 19981029 13:29
 Ticket Closed: 19981029  16:57:52 UTC      Problem End:   19981029 14:56


Problem Description:

NCAD access circuit down.

Affected:

All traffic to and from National College of Art and Design

Actions:

Attempting to contact NCAD.  Line flapping, suspect TE fault, reportto TE Faults --> ticket #910 (13:50).  14:30  TE acknowledge in NCAD end of circuit, will send engineerto fix it.  TE fix fault at Crown Alley.

Time to Fix:

1 hour 27 minutes Additional Notes: