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 Ticket Number: HEA-NOC/19980114-01         Ticket Status: CLOSE
 Ticket Type:   Scheduled                   Ticket Source: HEA-NOC
 Ticket Scope:  Line                        Site/Line:     HEAnet <==> FORBAIRT
 Ticket Owner:  [log in to unmask]     Problem Fixer: HEA-NOC
 Ticket Opened:                             Problem Start: 19980114  17:00 UTC
 Ticket Closed: 19981028  17:02:29 UTC      Problem End:   19980114  17:30 UTC


Problem Description:

The line from HEAnet to Forbairt will be upgraded from 128K to 256K.

Affected:

Forbairt will be inaccessible during the upgrade. Afterwards should
see improved performance accessing the site.

Actions:

Reconfigure Connolly; switch to new modem.

Time to Fix:

30 mins.