Ticket Number: HEA-NOC/19980807-01 Ticket Status: CLOSE Ticket Type: Scheduled Ticket Source: HEA-NOC Ticket Scope: Site Site/Line: HEAnet <==> UCD Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC Ticket Opened: Problem Start: 19980810 18:00 UTC+1 Ticket Closed: 19980810 18:22:31 UTC Problem End: 19980810 18:20 UTC+1 Problem Description: UCD was moved to the new HEAnet backbone router Moskva. Affected: Outage of approximately one minute during which time access to and from UCD was blocked. Actions: UCD added 184.108.40.206 to the list of OSPF routes and reconfigured Hazel's serial interface. NOC proceeded to switch the connection and ensured all routes were being advertised correctly. Time to Fix: Approx. 1 minute; switch completed at 18:20.