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 Ticket Number: HEA-NOC/19980709-02         Ticket Status: OPEN/CLOSE
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     Connolly.hea.net
 Ticket Owner:  [log in to unmask]             Problem Fixer: HEA-NOC
 Ticket Opened: 19980709  18:09:09 UTC      Problem Start: 19980709  18:45 UTC+1
 Ticket Closed: 19980709  18:09:09 UTC      Problem End:   19980709  19:05 UTC+1


Problem Description:

The HEAnet hub router, Connolly.hea.net, crashed with a memory fault
and went into a constant-reboot cycle.

Affected:

All sites connected to Connolly; that's all HEAnet sites except for
UCD, TCD, DIT, RTCnet and the international lines.

Actions:

Power-cycled router.

Time to Fix:

Approx. 20 mins. Additional Notes:

Connolly has reached the end of its working life. A replacement has
been installed at the NOC and is currently being tested. Sites
connected to Connolly will be moved in the near future.