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 Ticket Number: HEA-NOC/19980603-01         Ticket Status: OPEN/CLOSE
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     Connolly.hea.ie
 Ticket Owner:  [log in to unmask]       Problem Fixer: HEA-NOC
 Ticket Opened: 19980603  20:19:02 UTC      Problem Start: 19980603 18:40 GMT+1
 Ticket Closed: 19980603  20:19:02 UTC      Problem End:   19980603 21:02 GMT+1


Problem Description:

Router Connolly.heanet.ie had memory failure, failed auto reboot.

Affected:

Traffic with all institutions connected to Connolly i.e. CMOD, DCU, NUIG, NUIC, NUIM, NUI, HEA, Forfas, Forbairt, NCIR, NCAD, RIA, Teagasc, CAO, UL, RCSI, DIAS

Actions:

Power cycle Connolly.

Time to Fix:

2 hours 22 minutes Additional Notes: