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 Ticket Number: HEA-NOC/19980521-02         Ticket Status: OPEN
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Line                        Site/Line:     HEAnet <==> UCC
 Ticket Owner:  [log in to unmask]             Problem Fixer: T.E.
 Ticket Opened: 19980521  08:52:37 UTC      Problem Start: 19980520  19:53 UTC+1
 Ticket Closed:                             Problem End:


Problem Description:

The line from HEAnet to UCC is down.

Affected:

All traffic to and from UCC.

Actions:

Line didn't come up when Connolly was rebooted; the interface is up
but the router shows the line is looped. Suspect a Telecom problem;
reported the fault.

Time to Fix:

Not yet known