Hi Elaine
We've lost access, I reported it to TR last week, but haven't received a response yet. According to the BIALL list there are a number of institution - in the UK more so, though some here too, experiencing difficulties with access. Apparently it is now a "known issue" and is being looked into....


Renate Ní Uigín
King's Inns Library

From: HEAnet User Group for Librarians - Discussion List [mailto:[log in to unmask]] On Behalf Of Elaine Doherty
Sent: 17 November 2017 12:26
To: [log in to unmask]
Subject: Loss of access


Anyone else lost access to this week?
Both proxy and ip recognition.

Not feeling the love from customer support


Elaine Doherty
Office Hours: Tues-Friday 8.00-4.00

Library Services
Dublin Institute of Technology
143-146 Rathmines Road
Dublin 6<>

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