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Ticket Number: HEA-NOC/20080201-3      Ticket Status: OPEN
Ticket Type:   unscheduled             Resolver:      HEA-NOC
Ticket Opened: 20080201 12:24 UTC      Problem Start: 20080131 18:04 UTC
Ticket Update: 20080201 12:24 UTC      Problem End:   20080131 19:32 UTC

Site/line:     IT Cork, LIT, UCC, UL, UL Mary Immaculate, UL Outreach
               Centre

Problem Description:
During the problem period there were 7 flaps on this link, each lasting
less than 10 seconds.

Problem Effects:
Loss of resilience to the affected sites listed above, and their clents.
Traffic will have re-routed over alternative links.

Problem History:
20080201 11:29 LT The affected link is carried over fibre from e-net and
ESBT. Investigating the cause.

Time to Fix:
1hr 28mins

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