Ticket Number: HEA-NOC/20080229-10     Ticket Status: OPEN
Ticket Type:   unscheduled             Resolver:      HEA-NOC
Ticket Opened: 20080229 20:37 UTC      Problem Start: 20080229 18:40 UTC
Ticket Update: 20080229 20:37 UTC      Problem End:   20080229 18:45 UTC

Site/line:     St. Angela's

Problem Description:
Connection to St. Angela's went down at 18:40, it came back at 18:45

Problem Effects:
Loss of connectivity to St. Angelas College for 5 minutes.

Problem History:
20080229 20:27 RG Open ticket to track work.

Time to Fix:
0hr 05m

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