Ticket Number: HEA-NOC/20080229-10 Ticket Status: OPEN Ticket Type: unscheduled Resolver: HEA-NOC Ticket Opened: 20080229 20:37 UTC Problem Start: 20080229 18:40 UTC Ticket Update: 20080229 20:37 UTC Problem End: 20080229 18:45 UTC Site/line: St. Angela's Problem Description: Connection to St. Angela's went down at 18:40, it came back at 18:45 Problem Effects: Loss of connectivity to St. Angelas College for 5 minutes. Problem History: 20080229 20:27 RG Open ticket to track work. Time to Fix: 0hr 05m -- This ticket can be monitored at http://www.hea.net/tickets/20080229-10 HEAnet Limited. Registered in Ireland, No. 275301.