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Ticket Number: HEA-NOC/20080223-1      Ticket Status: CLOSE
Ticket Type:   unscheduled             Resolver:      HEA-NOC
Ticket Opened: 20080223 12:19 UTC      Problem Start: 20080223 09:44 UTC
Ticket Closed: 20080225 17:20 UTC      Problem End:   20080223 09:47 UTC

Site/line:     UL

Problem Description:
The UL Outreach center experienced a transitory loss of connectivity as a
result of a switch reboot.

Problem Effects:
All traffic to/from the UL Outreach centre was affected

Problem History:
20080223 12:14 BB Investigating possible reasons for reboot

20080225 17:18 BB UL investigations indicate a loss of power to the
building

Time to Fix:
2 days

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This ticket can be monitored at http://www.hea.net/tickets/20080223-1

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