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Ticket Number: HEA-NOC/20080207-11     Ticket Status: CLOSE
Ticket Type:   unscheduled             Resolver:      HEA-NOC
Ticket Opened: 20080207 15:31 UTC      Problem Start: 20080207 15:22 UTC
Ticket Closed: 20080207 15:38 UTC      Problem End:   20080207 15:39 UTC

Site/line:     Bluenet CW - KP

Problem Description:
Monitoring reported a loss of signal on the fibre link between Kilcarbery
and Citywest.

Problem Effects:
Loss of resiliency between DEG and ESAT-X

Problem History:
20080207 15:11 RG Open ticket to monitor.

20080207 15:35 RG This is due to troubleshooting being carried out on the
ADVA equipment. Closing ticket.

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This ticket can be monitored at http://www.hea.net/tickets/20080207-11

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