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 Ticket Number: HEA-NOC/20020814-01         Ticket Status: OPEN
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     HEAnet <==> RIA
 Ticket Owner:  [log in to unmask]   Problem Fixer: HEA-NOC
 Ticket Opened: 20020814  12:47:02 UTC      Problem Start: 20020814  UTC +1 13:12
 Ticket Closed:                             Problem End:


Problem Description:

RIA loses connectivity.

Affected:

All traffic to and from RIA.

Actions:

20020814  UTC +1 13:15 Unable to contact RIA. Problem reported to eircom who issue ticket #1040.

Time to Fix:

unknown