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 Ticket Number: HEA-NOC/20020801-01         Ticket Status: OPEN
 Ticket Type:   Scheduled                   Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     HEanet Nameserver
 Ticket Owner:  [log in to unmask]  Problem Fixer: HEA-NOC
 Ticket Opened: 20020801  10:58:06 UTC      Problem Start: 20020808 10:00
 Ticket Closed:                             Problem End:   20020808 16:00


Problem Description:

The heanet.ie primary name server, ns.heanet.ie, will be taken off-line to accomodate a re-install.

Affected:

All queries to ns.heanet.ie. NS secondaries will continue to serve
all domains for which ns.heanert.ie is primary. Domains for which ns.heanet.ie is a secondary will not be updated until after the outage. The outage is not expected to last longer than one hour. All sites using ns.heanet.ie as a resolving nameserver should use alternatives where possible.

Actions:



Time to Fix:

outage is expected to last 1 hour within the 6 hour window.