Ticket Number: HEA-NOC/20020801-01         Ticket Status: OPEN
 Ticket Type:   Scheduled                   Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     HEanet Nameserver
 Ticket Owner:  [log in to unmask]  Problem Fixer: HEA-NOC
 Ticket Opened: 20020801  10:58:06 UTC      Problem Start: 20020808 10:00
 Ticket Closed:                             Problem End:   20020808 16:00

Problem Description:

The primary name server,, will be taken off-line to accomodate a re-install.


All queries to NS secondaries will continue to serve
all domains for which is primary. Domains for which is a secondary will not be updated until after the outage. The outage is not expected to last longer than one hour. All sites using as a resolving nameserver should use alternatives where possible.


Time to Fix:

outage is expected to last 1 hour within the 6 hour window.