Print

Print


 Ticket Number: HEA-NOC/20020807-01         Ticket Status: UPDATE
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Line                        Site/Line:     Citywest <-> galway
 Ticket Owner:  [log in to unmask]  Problem Fixer: HEA-NOC
 Ticket Opened:                             Problem Start: 20020807 13:35
 Ticket Closed:                             Problem End:


Problem Description:

Failure of backup link between Citywest and Galway POPs

Affected:

No traffic affected as link is a backup

Actions:

20020807 13:50  CMC Investigating cause and contacting Esat
20020807 14:10  CMC Esat issue ticket ID #14182248 and are investigating
20020807 14:50  CMC Esat contact to inform status of Alarm check
20020807 14:56  CMC Connectivity restored on circuit.

Time to Fix:

unknown