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 Ticket Number: HEA-NOC/20020825-02         Ticket Status: UPDATE
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     NCAD DS848416
 Ticket Owner:  [log in to unmask]      Problem Fixer: HEA-NOC
 Ticket Opened:                             Problem Start: 20020825 03:20 UTC+1
 Ticket Closed:                             Problem End:


Problem Description:

Serial5/7 is up, line protocol is down
  Hardware is M8T-X.21
  Description: NCAD (DS0848416)

Affected:

NCAD

Actions:

It seems the hardware is minimally up on the side of eircom link
to NCAD. The IP protocol is down.
It happens at the same moment as HEA (which is a different provider) went down.
Will wait with contacting eirom around 09:00
Haved phoned eircom, they wil look into it: Ref. nr 1875

Time to Fix: