Ticket Number: HEA-NOC/20020820-01         Ticket Status: OPEN
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     Uther
 Ticket Owner:  [log in to unmask]             Problem Fixer: Lancomms
 Ticket Opened: 20020820  08:19:45 UTC      Problem Start: 20020820  07:30 UTC+1
 Ticket Closed:                             Problem End:

Problem Description:

Tracebacks in the log on Dublin ATM access router


Traffic to ATM connected institutions at the Dublin PoP (TCD, UCD,
ITnet, DCU, DIT, NUI Maynooth, DIAS, HEA, NCAD) diverted to backup
ATM router for a few minutes at 07:30 and 08:30, with impeded


Reported to LAN Comms, ticket #lc00-5d7bpe, who have in-band access
and are investigating. Hardware fault suspected at this time.

Time to Fix:

Not yet known.