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 Ticket Number: HEA-NOC/20020820-01         Ticket Status: OPEN
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Site                        Site/Line:     Uther
 Ticket Owner:  [log in to unmask]             Problem Fixer: Lancomms
 Ticket Opened: 20020820  08:19:45 UTC      Problem Start: 20020820  07:30 UTC+1
 Ticket Closed:                             Problem End:


Problem Description:

Tracebacks in the log on Dublin ATM access router Uther.hea.net.

Affected:

Traffic to ATM connected institutions at the Dublin PoP (TCD, UCD,
ITnet, DCU, DIT, NUI Maynooth, DIAS, HEA, NCAD) diverted to backup
ATM router for a few minutes at 07:30 and 08:30, with impeded
performance.

Actions:

Reported to LAN Comms, ticket #lc00-5d7bpe, who have in-band access
and are investigating. Hardware fault suspected at this time.

Time to Fix:

Not yet known.