Ticket Number: HEA-NOC/20000209-01         Ticket Status: OPEN
 Ticket Type:   Unscheduled                 Ticket Source: HEA-NOC
 Ticket Scope:  Line                        Site/Line:     HEAnet <==> CAO
 Ticket Owner:  [log in to unmask]       Problem Fixer: Eircom
 Ticket Opened: 20000209  12:08:14 UTC      Problem Start: 20000209  11:03 UTC
 Ticket Closed:                             Problem End:

Problem Description:

Line from HEAnet to the CAO is down.


All traffic to and from the CAO. Our traffic to and from other lines is not affected.


Reported the problem to Eircom.
On reporting the problem, they informed us that a 140MB line in Galway had gone down.

Time to Fix:

Not yet known.