Ticket Number: HEA-NOC/19991130-02 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: ITnet <==> NOC
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19991201 12:00
Ticket Closed: 19991202 12:04:35 UTC Problem End: 19991202 12:00
Upgrade ITnet access circuit from 5Mbps ATM CBR to 10Mbps.
Traffic between ITs and rest of world.
Coordinate upgrade with Eircom, IT Tallaght.
19991201 14:00 Upgrade completed, but errors accumulate at Tallaght end; report to Eircom.
19991202 12:00 IT Tallaght take ownership of problem re incoming errors on their 7206's ATM interface.
Time to Fix:
Upgrade completed with 10 seconds outage.