Ticket Number: HEA-NOC/19991223-02 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> MAY
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 15:43 23/12/99 UTC
Ticket Closed: 19991224 09:45:43 UTC Problem End: 18:27 23/12/99 UTC
All connectivity with Maynooth lost.
Traffic to and from Maynooth.
Contacted Maynooth. Confirmed that Power cut occurred. Routers should reboot when power is restored to the site as it is believed that the dip switches are configured correctly for this.
Power restored at 18:27. The routers automatically reboot and full connectivity is restored to the line.
Time to Fix:
2 hours 44 minutes approximately Additional Notes: