Ticket Number: HEA-NOC/19991201-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> RIA
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 16:00 30/11/99
Ticket Closed: 19991202 10:23:03 UTC Problem End: 08:50 2/12/99
The RIA line is unstable.
Connectivity to and from RIA.
Contacted RIA. Contacted Eircom and they issued ticket number 36. 15:40 Eircom confirm that htere is a problem with the line. They will fix a.s.a.p.
Eircom fixed line. The line no longer flaps. Ticket closed.
Time to Fix:
40 hours 50 minutes. Additional Notes: