Ticket Number: HEA-NOC/19991123-03 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> UCC
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19991123 16:00 UTC
Ticket Closed: 19991201 16:45:03 UTC Problem End: 19991201 17:00 UTC
Input errors at UCC end of 2Mbps access circuit, DPL 216009, impeding performance.
Reduced performance on UCC access circuit.
19991123 16:10 Advise UCC, report to Eircom; await Eircom to issue fault reference.
19991123 16:30 Eircom issue ticket #2136.
19991201 09:00 Eircom unilaterally close ticket, but fault persists - see ticket HEA-NOC/19991201-002
Time to Fix: