Ticket Number: HEA-NOC/19991214-02 Ticket Status: OPEN
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Router Andel
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 19991214 15:46:57 UTC Problem Start: 19991215 13:00
Ticket Closed: Problem End: 19991215 14:00
Router Andel needs memory upgrade.
Routing and associated processes are not currently affected, although
exec-level processes, such as ATM VC stats for MRTG, are being disrupted. During scheduled upgrade (see below), connectivity to the following will be affected: NUIM, UCD, TCD, ITnet, TEN-155, UL, DIT.
Install additional RAM in Andel.
Time to Fix:
Alert window of one hour, outage should be no more than about 10