Ticket Number: HEA-NOC/19991203-01 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> RIA
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 12:30 3/12/99
Ticket Closed: 19991203 14:11:11 UTC Problem End: never happened
RIA are upgrading there Alcatel routers from 12:30 to 13:30.
Connectivty to and from RIA between the above times.
Alcatel contacted RIA. RIA contacted HEAnet NOC. Alcatel man encountered some problems and has changed the upgrade till next week. No work done.
Time to Fix:
1 hour Additional Notes:
upgrade of alcatel router.