Ticket Number: HEA-NOC/19991214-01 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> UCC
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 12:38 14/12/99
Ticket Closed: 19991214 16:04:32 UTC Problem End: 15:52:43 14/12/99
Lost of Connectivity between UCC and HEAnet.
All connectivity between HEAnet and UCC.
Contacted UCC. Contacted Eircom. They issued ticket reference number 981. 14:30 Eircom continuing testing.
An accident occured on UCC Campus where an Eircom Employee cut the Ucc connection. On identifying the problem, connectivity was restored immmediately.
Time to Fix:
unknown Additional Notes: