Ticket Number: HEA-NOC/19991209-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: heanet - us
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19991209 13:14 UTC
Ticket Closed: Problem End:
Lost of Connectivity between US and HEAnet.
All connectivity between US and HEAnet. JANET, INEX, and Ten-155
(comprising traffic to Ireland and most of Europe) is unaffected.
Reported to MCI world com and in contact with Noc at Ten-155
Update 15:04 davew
MCI have identified a problem with an international circuit to London,
and have escalated to the department responsible for that circuit.
We're expecting a call back as soon as an answer is received re
Because of this fault's extended duration, we have escalated to
our MCI account manager.
15:26 MCI issue ticket #TT132589.
Update 17:40 davew
Repeated requests for further information from MCI Worlcom;
MCI-W report two STM-1s down. Problem being worked on very actively. Problem localised to Ireland
Time to Fix: