Ticket Number: HEA-NOC/19991007-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: hea - transatlantic
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19991007 08:30
Ticket Closed: Problem End:
Performance between HEAnet and America is operating at 25% to %50% its normal performance rate.
All transatlantic traffic is affected, with reduced performance.
Report to DANTE, awaiting return call.
11:45 Contacted DANTE. DANTE issue reference number 991007-3. DANTE inform us that maintenance work is being carried out in the US which is affecting connectivity to the US.
We will be informed of progress by mail.
Time to Fix: