Ticket Number: HEA-NOC/19990630-02 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <=> US
Ticket Owner: [log in to unmask] Problem Fixer: Esat Net
Ticket Opened: Problem Start: 19990630 18:30 UTC+1
Ticket Closed: 19990630 22:47:31 UTC Problem End: 19990630 20:00 UTC+1
Outage on US circuit to resolve serious problems with our access
through BBN. (see ticket HEA-NOC/19990630-01)
All traffic from HEAnet through BBNPlanet i.e. US connectivity.
Traffic to INEX, JANET and TEN-155 unaffected.
Monitoring at this end; Esat and BBN will work to find and fix
Update 19990630 23:35 davew
Routes returned to the exchange points at 23:30, and traffic is
flowing to all destinations (including those that were inaccessible
earlier). Still waiting for a report from our upstream.
Time to Fix:
4h 30m outage. Additional Notes:
This ticket is now being closed and further updates will be
posted to HEA-NOC/19990630-01