Ticket Number: HEA-NOC/19990408-01 Ticket Status: OPEN
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Andel.hea.net
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 19990408 09:30:46 UTC Problem Start: 19990408 13:00 UTC+1
Ticket Closed: Problem End: 19990408 13:20 UTC+1
Installation of E3/D3 card preparatory to commissioning of new
12 Mbps inter-continental circuit.
No customer impact expected - card should install directly without
any downtime. However, this is a live router so a 20 minute at-risk
period is being scheduled.
Back up config, install card, verify its operation. MRTG may need
to be reconfigured following the install.
Time to Fix:
Scheduled 20 minutes. Additional Notes:
This card will be used for our 12Mbps US connectivity which is
due to go into service within the next two weeks.