Ticket Number: HEA-NOC/19990412-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: a.cache.heanet
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19990412 14:37 UTC+1
Ticket Closed: 19990412 14:28:55 UTC Problem End: 19990412 15:20 UTC+1
Squid machine a.cache.hea.net crashed due to an operating system
No actual loss of service; ICP child caches bypass transparently
and automatically retry when parent cache returns.
19990412 14:45 UTC+1 davew
Rebooted machine, which initiated a file system check. One of the two
cache disks failed (system disk was unaffected).
19990412 15:00 UTC+1 davew
Machine was brought up without the first cache disk, allowing Squid
to continue operating while the problem disk was being repaired.
19990412 15:20 UTC+1 davew
File system repaired on problem disk. Restarted squid, returning
the disk into service.
Time to Fix:
Total 43 mins.
A kernel upgrade for this machine will be scheduled separately.
Further cache machines are being ordered which will maintain a
cache service in the event of machine failure.