Ticket Number: HEA-NOC/19990407-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19990402 19:00 UTC+1
Ticket Closed: Problem End:
We are experiencing problems on one of our 3 lines to the US (E1-3).
Suboptimal performance to the US
Further problems arose, C&W test this morning (9/4) was inconclusive.
C&W have scheduled another test tonight at 23:00 UTC+1.
C&W/TE testing complete. Line appears to ok but will be monitored
for 24 hours.
TE were contacted and will test their end of the line today (7/4).
C&W have been informed and said the line will be tested tonight after
12th April 11:50 Take E1-3 offline as framing errors are effecting
logical 6Mbps circuit; inform TE and C&W
Time to Fix:
unknown Additional Notes:
C&W have issued a ticket #613. TE hace issued ticket #410.