Ticket Number: HEA-NOC/19981013-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> RCSI
Ticket Owner: [log in to unmask] Problem Fixer: TE
Ticket Opened: Problem Start: 19981013 15:58 UTC+1
Ticket Closed: 19981015 15:36:55 UTC Problem End: 11981014 11:54 UTC+1
The line between HEAnet and RCSI was down.
All traffic to and from RCSI
Fault was reported to T.E. who fixed the problem.
Time to Fix:
20 hrs Additional Notes:
The delay in repair was caused by a cable fault outsite RCSI.
This also prevented line being re-routed to another exchange.