Ticket Number: HEA-NOC/19981017-02 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: All access & external circuits
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19981016 23:43 UTC+1
Ticket Closed: 19981027 14:53:39 UTC Problem End: 19981017 01:53 UTC+1
Power transition in Marine House caused all routers and ancillary systems to restart.
All access and external circuits down for 4 minutes. Trans-Atlantic
circuit down for 70 minutes.
Suitable image for Kinnegad was loaded manually, to restore
trans-Atlantic connectivity. Other routers being monitored
and circuits being checked individually.
Time to Fix: