Ticket Number: HEA-NOC/19981025-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> NCAD
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19981025 11:28 UTC+1
Ticket Closed: 19981025 20:47:57 UTC Problem End: 19981025 18:02 UTC+1
Errors accumulating on NCAD access circuit, DS0811460.
Quality so poor no traffic possible to or from NCAD.
TE Faults notified, ticket #643 assigned. TE test Martis end (HEAnet NOC)
but not NCAD end. Errors cease at 18:02, circuit clean.
Time to Fix:
6 hours 34 minutes (this period eligible for pro rata credit from TE)