Ticket Number: HEA-NOC/19981023-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> NCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19981023 13:40 UTC+1
Ticket Closed: 19981023 15:05:19 UTC Problem End: 19981023 16:01 UTC+1
TE circuit from National College of Ireland to HEAnet is down.
All traffic to and from NCI
Check NOC and with NCI that line terminations OK both ends.Report to TE DASSnet faults, ticket no #542 (later corrected to#572).TE rectify fault at Rathmines exchange.
Time to Fix:
2 hours 21 minutes (eligible for pro-rata credit) Additional Notes: