Ticket Number: HEA-NOC/19981009-01 Ticket Status: OPEN
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 19981009 07:54:20 UTC Problem Start: 19981009 07:32 UTC+1
Ticket Closed: Problem End:
Emergency maintenance by Cable & Wireless at West Orange
caused outage on one or more of the three E1 circuits, and
on the 6Mbps imuxed circuit.
HEAnet trans-Atlantic connectivity impaired and totally lost
Report to C&W at 08:10. Ticket number 513 of 9th Oct assigned.
Time to Fix:
One hour (estimate)