Ticket Number: HEA-NOC/19980913-01 Ticket Status: OPEN/CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> NCIR
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 19980913 17:38:33 UTC Problem Start: 19980912 16:44
Ticket Closed: 19980913 17:38:33 UTC Problem End: 19980913 13:50
NCIR line protocol down since 16:44, 12th Sept.
traffic to/from NCIR
Reported fault to TE 20:00, ticket ref.: 1577
Time to Fix:
21 hours Additional Notes:
Line was down at site end, waiting to make contact on Monday but line back up Sunday pm.