Ticket Number: HEA-NOC/19980912-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> NCIR
Ticket Owner: [log in to unmask] Problem Fixer: TE / NCIR
Ticket Opened: Problem Start: 16:44
Ticket Closed: 19980912 19:29:54 UTC Problem End:
NCIR line protocol down since 16:44, 12th Sept.
Traffic to/from NCIR
Reported fault to TE 20:00, ticket ref.: 1577 TE to check line and call back
Time to Fix:
unknown Additional Notes:
20:31 TE report back that unable to reach NTU at NCIR. Could be fault with line or NTU or could be related to power outage or equipment failure at NCIR. Unable to access site now, will follow up on Monday morning.