Ticket Number: HEA-NOC/19980921-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980921 08:06 UTC+1
Ticket Closed: Problem End:
Our three E1 lines to MCI in the U.S. have shown flaps since 08:06
Performance to/from the U.S. and the world at large is impeded.
09:10 Reported to MCI (#346/21Sep) - MCI see errors at their end
and will test one E1 at a time. Our IMUX will back up traffic
onto the other two lines. Review in 1 hour.
13:30 MCI continued testing of the other E1's. E1-2 did not return from
being tested; subsequent investigation points to a fault in T.E.
Reported to T.E. fault #147.
19:15 Telecom are having difficulties tracing line.
TE are in contact with MCI and are waiting response
Time to Fix:
Not yet known;