Ticket Number: HEA-NOC/19980827-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> UCC
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980827 14:35 UTC+1
Ticket Closed: 19980828 11:38:16 UTC Problem End: 19980828 10:24 UTC+1
The line from HEAnet was UCC was down.
All traffic to and from UCC was blocked
Problem was reported to Telecom.
Time to Fix:
19 Hours 49 minutes approx Additional Notes:
Problem was due to fault in telecom exchange.