Ticket Number: HEA-NOC/19980804-01 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980804 09:00 UTC+1
Ticket Closed: 19980804 10:53:06 UTC Problem End: 19980804 10:30 UTC+1
Two of our three E1 lines to MCI in the US were brought down due to
errors by MCI's IMUX.
Capacity to the US is backed up onto the third E1. This began impacting
performance shortly after 09:00 until the circuits were restored by MCI
Worked with MCI to restore the circuits.
Time to Fix:
Impact 1h 30m.