Ticket Number: HEA-NOC/19980702-02 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980702 13:30 UTC+1
Ticket Closed: 19980703 08:10:59 UTC Problem End:
Two of the three E1 curcuits from the NOC in Marine House to MCI in
West Orange, NY have failed.
Traffic to and from the US is impeded. The IMUX is backing up over the
Reported to MCI: fault #943 02Jul98.
Update 09:00 03Jul98: Full service came back about 17:00 yesterday,
but no update from MCI. We've been hit by emergency maintenance
in West Orange so we're back down to 2MB for the moment.
Time to Fix:
Not yet known - MCI unable to give an estimate.