Ticket Number: HEA-NOC/19980707-01 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> RIA
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980707 10:26 UTC+1
Ticket Closed: 19980708 10:53:46 UTC Problem End: 19980708 11:35 UTC+1
Connection between HEAnet and RIA is down for network upgrade at RIA
All traffic to and from RIA
Contacted RIA and waiting for upgrade to be completed.
Time to Fix:
Approx. 3-4 hours Additional Notes:
Connection was restored at 11:35 UTC+1 on completion of network reorg.