Ticket Number: HEA-NOC/19980706-01 Ticket Status: OPEN
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: 19980706 13:17:04 UTC Problem Start: 19980706 00:00 UTC+1
Ticket Closed: Problem End:
Short (10-20s), infrequent flaps on the MCI line, caused by a router
fault at West Orange, are hurting HEAnet's routing throughout the
While protocol is down for a matter of 20-30s in a few hours, internet
routers with damping enabled are temporarily ignoring HEAnet routes
for up to 30 mins at a time because of the unreliability. Following
the brief flaps, connectivity returns slowly over approx. 30 mins.
MCI have acknowledged the damping problem, and have been asked to
adjust their timers to minimise disruption. They are continuing to
investigate the source.
Time to Fix:
Not yet known.