Ticket Number: HEA-NOC/19980702-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980702 10:15 UTC+1
Ticket Closed: 19980702 11:03:42 UTC Problem End: 19980702 12:00 UTC+1
Flaps on the MCI circuit have caused HEAnet routes to be
dampened by routers throughout the internet. A script error that
caused Heuston's CPU usage to reach unusually high levels compounded
Connectivity with US sites was intermittent for a time.
Contacted T.E. and MCI; cleared problem on Heuston. Link is now
stable and HEAnet routes have returned to the central exchange points
in the US.
Time to Fix:
Total 1h 45m.