Ticket Number: HEA-NOC/19980608-02 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Line Site/Line: HEAnet <==> UCD
Ticket Owner: [log in to unmask] Problem Fixer: TE
Ticket Opened: Problem Start: 19980608 12:43 UTC+1
Ticket Closed: 19980608 14:00:39 UTC Problem End: 19980608 14:56 UTC+1
The line from HEAnet, Marine House to UCD, Belfield was down.
All traffic to and from UCD was blocked.
UCD and the NOC placed hardware loops on the lines at both ends.
Telecom couldn't see the loop at the UCD end until the modem there
was power-cycled. This seemed to solve the problem, although T.E.
can't give an exact cause.
Time to Fix: