Ticket Number: HEA-NOC/19980622-03 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Nazard.hea.ie
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980622 16:00 UTC+1
Ticket Closed: 19980625 12:39:43 UTC Problem End: 19980625 13:10 UTC+1
The HEAnet news server, Nazard.heanet.ie, was down to find and repair
the cause of recent crashes.
All news postings to and from HEAnet were blocked. The backlog is now
NOC coordinated with Educom to find the cause, believed to be a
faulty DPT RAID controller. Replaced with an ordinary SCSI controller,
reinstalled OS, restored news software from backups, and remounted
the RAID disks as separate partitions. Machine is back in service
and feeds appear to be operating as normal. NOC are continuing to
Time to Fix:
2d 21h 5m.